MRO COMMAND

Stop chasing vendors for a $40 gasket. Start closing orders.

Photo. Text. Email. Kiosk — send a request any way you want. MRO Command turns it into structured RFQs, matches vendors, and gets you quotes automatically.

Setup in days
Your vendors
No IT needed
Pilots Now Open
The Problem
Sound Familiar?

STILL CHASING QUOTES
IN YOUR INBOX?

Your maintenance team shouldn't spend half their day playing phone tag with vendors for a $40 gasket. But here you are.

01

Blurry photos, no context

Technicians texting 'need this ASAP' with a picture of a worn part — no model, no specs, no urgency level.

02

Requests everywhere

Quote requests scattered across email threads, text messages, sticky notes, and someone's memory.

03

Quotes lost in inboxes

Vendor responses buried in procurement's inbox. Who replied? Who didn't? When's it due?

04

Endless back-and-forth

Three rounds of clarification before the vendor even understands what you need.

05

No visibility until the invoice

No idea what's been quoted, awarded, or spent until accounting asks questions.

There's a better way.

What if every request — photo, text, email — became a structured RFQ automatically?

See how it works
01 / Ways to Request

WE MEET YOU WHERE YOU ALREADY ARE.

Start requests from the floor, your inbox, or the dashboard — the system stays the same. No app downloads. No training. No friction.

5
Input channels
1
Unified system
0
Training required
ONLINE
MRO.ai
WHAT DO YOU NEED?
📷 SNAP A PHOTO
🎤 VOICE REQUEST
📱 SCAN QR CODE
🎧 TALK TO A PERSON
01~15 sec

Walk-Up Kiosk

Tap. Talk. Snap a photo. Send.

Touch or voice
Camera built-in
Glove-friendly UI
EQUIPMENT FOUND
ASSET ID
PUMP-A-2847
Bldg 4 / Line 2 / Station 7
🔧 FIND PARTS
⚠️ REPORT ISSUE
Last service: 14 days ago
SCAN ME
02~10 sec

QR Scan on Equipment

Scan → 'Report issue' or 'Find parts' tied to that asset.

Equipment ID auto-filled
History attached
Photo optional
🤖
MRO.ai
Online
Type message...
03~30 sec

Text / MMS

Send a photo + 'need this' → it becomes a structured RFQ.

Works from any phone
Photo + text
No app needed
QUOTE PARSED
FWD:
Vendor Quote - SKF Bearings
From: sales@acme-supply.com
"Please find attached our quote for..."
PDF
quote_SKF.pdf
EXTRACTED DATA
Part:SKF 6205-2RS
Price:$47.50 /ea
Lead Time:3 days
Freight:$12.00
Terms:Net 30
ADD TO COMPARISON →
04~45 sec

Email Forwarding

Forward vendor threads → we parse quotes and normalize responses.

Forward any email
PDF parsing
Auto-extract terms
REQUEST BUILDER
+
Description
Pump seal replacement
Part #
Unknown
Qty
2
Urgency?
Click to specify...
🤖
"I found 3 possible part matches. Need urgency level to select vendors."
SEND RFQ →
05~60 sec

Dashboard Request Builder

The agent asks the missing questions before it sends.

Guided form
AI suggestions
Vendor matching
💡
Every channel feeds the same AI.
Same structured RFQ. Same vendor matching. Same quote comparison.
Floor Agent
AI-Powered Assistance

AN EXPERT AT
EVERY MACHINE.

Scan the QR code. Talk to an agent that knows this equipment — its specs, its parts, its history. Troubleshoot the problem right there on the floor. Start sourcing before you walk away.

Full Equipment Context
Manuals, parts diagrams, service history, and specs — all instantly available
Conversational Diagnosis
Describe the symptom in plain language. Agent guides you to the root cause.
Instant Sourcing
Agent creates the RFQ while you're still standing at the machine
Human-in-the-Loop
You approve decisions. Agent handles the execution.
Works with any phone
No app required. Scan the QR → opens in browser → start talking. Works for anyone, even contractors on their first day.
9:41
MRO Command Agent
Equipment-aware • Ready
Describe the issue...
02 / The Modules

THE SYSTEM, NOT JUST THE SCREEN.

Requests in. Quotes out. Full audit trail. Vendor performance over time.

BeforeThe old way
PDF
???
?
?
Lost in email threads
Scattered across 47 messages
Missing critical data
Lead times, freight, terms
No audit trail
Who approved what, when?
~4 hours
Average time per RFQ cycle
AfterWith MRO.ai
RFQ
VENDORS
COMPARE
AWARD
Structured & searchable
Every RFQ normalized automatically
Real-time vendor tracking
See who responded, who's pending
Complete audit trail
Full history, compliance ready
~15 minutes
Average time per RFQ cycle
01

RFQ Builder Agent

Clarifies specs, normalizes requests, prevents back-and-forth.

AI asks missing questions
Part number research
Spec normalization
02

Vendor Matching

Preferred vendors first, category fit, response-time scoring.

Category-based matching
Preferred vendor priority
Response history
03

Automated Outreach

Sends clean RFQs, chases responses, escalates when critical.

Auto follow-ups
Escalation rules
Multi-vendor sends
04

Quote Parsing

Reads email/PDF quotes → extracts price, lead time, freight, terms.

PDF extraction
Email parsing
Image OCR
05

Quote Compare + Award

Side-by-side comparison with confidence scoring.

Normalized comparison
One-click award
PO generation
06

Live Concierge

One click: 'talk to a person' for complex or line-down events.

Instant escalation
Human handoff
24/7 support
NEW
07 / Analytics

Vendor Intelligence

Track performance over time. Know who responds fast, who delivers.

Response time tracking
Win rate analytics
Spend per vendor
Project Mode
Capital Projects

ONE REQUEST.
FULL PROJECT DELIVERY.

Tell us you need a crane. We'll break it into phases, manage every RFQ, track the budget, and close it out — automatically.

Active Project
New Overhead Crane — Building 4
Total RFQs
10
Budget Tracking$297,500 / $350,000
On track85% committed
Phase 1: Site Assessment
Week 1-2
2 RFQs
$12,500
Engineering surveyFoundation specs
Phase 2: Equipment Procurement
Week 3-8
5 RFQs
$285,000
Crane unitRigging hardwareControl systemsSafety gearSpare parts kit
Phase 3: Installation Services
Week 9-12
3 RFQs
Crane assembly crewElectrical hookupCertification inspection
Smart Scoping
Clarifying questions upfront to define the full project scope
Auto Phase Breakdown
AI generates phases with dependencies and timelines
Per-Phase RFQs
Each phase gets its own tracked RFQs and vendor outreach
Live Budget Tracking
Real-time spend roll-up across all vendors and phases
How It Works
1
Describe the project — "I need to install a new overhead crane in Building 4"
2
Answer clarifying questions — capacity, span, power requirements, timeline
3
AI generates the project plan — phases, RFQs, vendor outreach, budget tracking
See a Demo ProjectWorks with existing vendor lists
Real-World Scenarios

SEE THE DIFFERENCE.

Same situations. Different outcomes. Here's what changes with MRO.ai.

The Pump Goes Down
Line-down emergency at 2pm
WITHOUT MRO.aiThe old way
2:00 PMTechnician finds failed pump
2:15 PMSearches emails for 'who did we buy from?'
2:45 PMCalls 3 vendors, leaves voicemails
Next DayGets 1 callback, needs more info
Day 3Finally receives quote
Day 4Parts arrive
Total downtime
4 days
WITH MRO.aiThe new way
2:00 PMTechnician scans QR on pump
2:01 PMAI loads specs, parts, vendor history
2:02 PMRFQs sent to 5 matched vendors
4:30 PM3 quotes received, compared
4:35 PMBest quote awarded, PO sent
Next AMParts arrive via overnight
Total downtime
18 hrs
95% faster resolution
03 / Process

HOW IT WORKS

From request to award in three simple steps. The AI handles the complexity.

01
STEP 01

Capture the Request

Photo, voice, text — tied to equipment and location when possible.

  • Snap a photo of the part
  • Voice note: "Need 12 of these"
  • Auto-tagged to asset #4420
02
STEP 02

Structure & Route

Agent fills missing fields, selects vendors, sends RFQs automatically.

  • AI extracts part number & specs
  • Matches to preferred vendors
  • Sends clean RFQs in parallel
03
STEP 03

Close the Loop

Quotes parsed → compared → awarded → tracked → summarized.

  • Quotes auto-parsed from email/PDF
  • Side-by-side comparison table
  • One-click award & PO generation

Confidence + Human-in-the-Loop

If the system isn't confident, it flags for review — no silent guesses. Complex requests or line-down emergencies can escalate to a live concierge with one click.

Equipment Intelligence

YOUR EQUIPMENT,
FULLY CONNECTED.

Every piece of equipment becomes a smart asset. Scan, chat, and source — all from one system.

Scanning...
Loading equipment data...
Fetching specs...75%
OPERATIONAL
Becker VTLF 2.250
Vacuum Pump · Asset #4420
MANUFACTURER
Becker
MODEL
VTLF 2.250
SERIAL
B2250-7841
LOCATION
Bldg A, Rm 102
Scan QR code
AI researches every new equipment import automatically
Engagement

DESIGNED FOR ADOPTION.

The best MRO system is worthless if your team won't use it. We built engagement into the workflow.

Your Impact Dashboard

Every user sees their contribution: parts sourced, time saved, money saved vs. list price.

Team Visibility

Managers see engagement across the team. Know who's using the system and who needs a nudge.

Streak Tracking

Daily engagement tracking builds habits. Consistent usage means consistent results.

Incentive Programs

Optional rewards for engagement. Monthly raffles, instant-win opportunities, milestone badges.

💡
Why it matters

Floor workers default to old habits. Incentive programs drive daily usage, which means better data, faster quotes, and real ROI — not shelfware.

👤
Your Impact
🔥 12 day streak
0
Parts Sourced
~0h
Time Saved
$0
vs List Price
This Month+23% vs last
🎫
Monthly Raffle
Drawing Dec 31
0
entries
Badges:
🚀
🎯
💎
Incentive programs are optional and fully customizable per account
04 / Hardware

THE KIOSK

A sourcing desk that lives on the floor.

Standalone cellular connection

No plant network required — works anywhere with cell signal.

Health pings + remote monitoring

Know it's online. Get alerts if it goes dark.

Kiosk mode UI

Big buttons, glove-friendly, fast. Built for the floor.

Talk to a live person

One tap for urgent requests or line-down emergencies.

Online
MRO ASSIST READY

How can we help?

LTE Connected
v2.4.1

Key Accounts get one included.

Targeting $50k+/year in spend or qualifying for a service tier? We install one kiosk free — hardware, cellular, and setup included.

05 / Trust & Security

BUILT FOR REAL FACILITIES.

Enterprise-grade controls. Your data stays yours. Compliance-ready from day one.

Dedicated mailbox options

Customer-domain mailbox connection or dedicated MRO inbox.

No plant network required

Kiosks run on cellular — fully air-gapped from your infrastructure.

Role-based access + audit trail

Every request tracked. Every action logged. Compliance ready.

Vendor status controls

Preferred, approved, or blocked — you set the rules.

Exportable everything

RFQs, quote history, and reports — your data, your way.

app.mro.ai/command
MRO COMMAND /OVERVIEW
12/21/2025 14:21 UTC
● ACTIVE
15
Total Requests
● WAITING
2
Awaiting Response
ACTION
1
Quotes Ready
11
Active Projects
ACTIVE REQUESTSVIEW ALL →
Request for Quotation for Becker Pump Vanes
John Requester
PENDING VENDOR RESPONSE
I need a new Becker VTLF 2.250
John Requester
DRAFT
Request for Quotes on Vacuum Pump Vanes
John Requester
PENDING VENDOR RESPONSE
Annual inspection for overhead cranes
John Requester
DRAFT

© 2025 MRO.ai · Built for maintenance teams that move fast.

06 / Results

FASTER QUOTES. FEWER ERRORS. LESS DOWNTIME.

Conservative estimates based on process improvements. Real numbers coming from early pilots.

0%
less back-and-forth

Cut RFQ cycles with structured requests that capture specs upfront.

0x
faster vendor responses

Automated follow-ups handle the chasing so your team doesn't have to.

0%
quicker award decisions

Side-by-side quote comparisons with all the data in one place.

Pilot programs now open — get early access
Ready to deploy in under a week

WANT TO SEE IT
ON YOUR FLOOR?

We'll set up a pilot with your approved vendor list and one request channel (email or SMS) in under a week.

No credit card required
Setup in days, not months
Your vendors, your workflow
MRO.ai

Built for maintenance teams that move fast.

© 2025 MRO.ai. All rights reserved.